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Fair Housing Notice

KCF LLC · KindHome · Newport Beach, California

We are committed to Fair Housing.

KindHome is an equal opportunity housing platform. We do not discriminate on the basis of any protected class.

Federal Fair Housing Act

The Federal Fair Housing Act (42 U.S.C. § 3604) prohibits discrimination in the sale, rental, or financing of housing based on:

  • Race
  • Color
  • National Origin
  • Religion
  • Sex (including gender identity and sexual orientation)
  • Familial Status (including families with children under 18)
  • Disability

California Fair Employment and Housing Act

In addition to federal protections, California law (Gov. Code § 12955 et seq.) prohibits housing discrimination based on additional characteristics including:

  • Ancestry
  • Source of income
  • Age (40 and over)
  • Marital status
  • Medical condition
  • Genetic information
  • Military or veteran status
  • Primary language

Our Commitment

KindHome is committed to equal housing opportunity. Stated precisely, so that each item is something we can be held to:

  • We provide equal service regardless of any protected characteristic.
  • We do not sell placement. No listing or agent can pay to be shown to, or hidden from, any group of people.
  • Agents accepted onto the platform agree to fair housing compliance as a condition of participation.
  • Kindness Score™ is designed to include conduct indicators. The programme is being established and no agent has been scored yet — we will not describe that as operating until it is.

What housing discrimination actually looks like

Most housing discrimination is not announced. It is far more often a pattern of small refusals, and recognising it is the difference between reporting it and assuming you were unlucky. Common forms include:

  • Steering — being shown homes only in particular neighbourhoods, or being told an area “might not suit you”.
  • Differential terms — a higher deposit, stricter income multiple or extra documentation asked of you but not of others.
  • Source-of-income refusal — refusing a Housing Choice Voucher, which is unlawful in California; a voucher is income.
  • Familial status — being told a property is “not really suitable for children”, or occupancy limits applied only to families.
  • Refusing reasonable accommodation — declining a service animal where a no-pets policy applies, or refusing a permitted modification at the tenant’s expense.
  • Sudden unavailability — a home available on the phone that is let or sold by the time you arrive in person.
  • Discriminatory advertising — wording that signals a preferred or discouraged type of occupant.

A single instance may be innocent. A pattern usually is not, and the pattern is what an investigation looks for.

If you believe you have been discriminated against

You have two routes and you can use both. Neither requires a lawyer to begin, and neither costs anything to file.

  • California Civil Rights Department (formerly DFEH) enforces the Fair Employment and Housing Act. Complaints can be filed online at calcivilrights.ca.gov.
  • US Department of Housing and Urban Development enforces the federal Fair Housing Act. File at hud.gov, by phone, or in writing.

Filing deadlines apply and they are shorter than people expect — federal complaints generally within one year of the incident, and state deadlines vary by claim. Do not wait for certainty before asking; the agencies will tell you whether you have a case.

Write down what happened while it is fresh: dates, names, what was said, and what was asked of you that you believe was not asked of others. Keep listings, texts and emails. An investigation depends on documentation rather than recollection, and the record you make in the first week is usually the strongest evidence in the file.

Accessibility and reasonable accommodation

Disability protections go beyond not being refused. A housing provider must make reasonable accommodations in rules and policies where needed — allowing a service or assistance animal despite a no-pets policy is the common example — and must permit reasonable modifications to the property, generally at the resident’s expense.

Newer multifamily buildings also carry design and construction accessibility requirements under both federal and California law. If a request has been refused, that refusal is itself reportable to the agencies above.

Report a Violation

If you believe you have experienced housing discrimination on our Platform, please contact us immediately: